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I chose Commerce Bank after a disappointing run with Capitol Federal Savings. Everything started out well enough, few fees if any. As time has passed, they have started to appear more and more like Wells Fargo and other money mongering banks I have left in the past. In...
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1.5
#1162760
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Commerce Bank - Terrible Customer Service

I had an unauthorized payment that was deducted from my account. I was then charged over 600$ for overdraft fees. I signed an affidavit stating that I did not authorize the payment that caused all of the overdraft fees. Commerce Bank didn't agree so after 10+ years I am closing my account and going to another bank where I can trust them to manage my money and cover my back.
1.0
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#1158000
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Commerce Bank offered a balance transfer from other accounts with a carrying rate of 2%. I missed the small print that said there is also a 5% transaction fee. But that is not the rip-off. The bank told me they made the transfer immediately - with a dat eon November...
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2.6
#1144037
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Commerce bank did not catch a fraud transaction on my account, then they told me I couldn't have my money for days, so I am left with no money in my account, because of their mistake! They did nothing to rectify this situation.. I will be leaving Commerce Bank... I...
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#1129226
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I have had a bank account with commerce bank for well over 20 years and a business account for the past 2 years. I had financial and health hardship resulting in a small negative balance for less than a month! Commerce bank closed all 3 of my accounts with no attempts...
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Anonymous
Marc

I fully understand that banks have to protect against fraud nowdays, but on 3 instances I wrote personal checks to parties that commerce decided not to pay out on. On each oc...

1.0
#1110755
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I went into Commerce bank on 24 Hwy in Independence and the girl at the desk. " Siera" was on the phone, she knew we were standing there and needed to talk to her but she kept talking. I realized that it was a personal call and she didn't even acknowledge us at all....
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#1101730
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I have so many complaints where do I start... first off...I requested 100 times to cancel my courtesy and was initial told I could not cancel...it was up to the bank who they extended credit to and I could not cancel ( they actually refused to stop extending me credit)...
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#1100024
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Commerce Bank - Too pissed to explain

Let's just say they took something out of my account that does belong to another person and they made the mistake and put the deposit into my account and now I'm broke and I do nothing about it. And they still wanted me to pay the balance after they messed up so now I'm broke and they're not trying to fix it there screw up and there trying to cover up there {{REDACTED}}. F*** that bank
1.0
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Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
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Value for money
Website
#1099550
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My joint account holder had old bank account that went to collections so they were going to close our joint account then said they make an exception and just remove him from the account. We went in person to the bank to remove him then 10 days later they unposted my...
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1.5
#1090300
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We recently took out a car loan and have received our first invoice. In order to pay the invoice, we have to 1) Write a check and mail it and hope that it is received on time (how many people do this anymore??) 2) Call and make a payment by phone, which there will be a...
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I didn't like
  • Lack of online options
#1070074
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