I can't even write every complaint I have of this bank especially as of late. The branch I'm nearest has to be the worst though. It's not just the representatives at the branch that rude either. I think I have spoken to one rep at switchboard out of 75 or 100 that...Read more
They downgraded my regular Commerce checking account. The bank then started bullying me into unwanted quota banking activity and is now applying monthly fees for use of their non-interest yielding checking services. Customer service was rude, short and offered no...Read more
Commerce Bank - Dirty bank
I'm not a customer here but I was taking my friend to cash their check and couldn't believe how disgusting and trashed the outside of this business was
We made the mistake of taking out a 10 year loan with commerce for an RV of course 10 years ago we were both working now we are both retired and senior citizens that have made every payment for 10 years and in doing so provided commerce bank with a load of money on...Read more
I waited in the drive thru for 20 minutes for a list of transactions (5 days) and cashing a personal check for $150 I finally told the teller manager to just give me the money I went inside the bank to see if something was really wrong with the computers The customer...Read more
I chose Commerce Bank after a disappointing run with Capitol Federal Savings. Everything started out well enough, few fees if any. As time has passed, they have started to appear more and more like Wells Fargo and other money mongering banks I have left in the past. In...Read more
Commerce Bank - Terrible Customer Service
I had an unauthorized payment that was deducted from my account. I was then charged over 600$ for overdraft fees. I signed an affidavit stating that I did not authorize the payment that caused all of the overdraft fees. Commerce Bank didn't agree so after 10+ years I am closing my account and going to another bank where I can trust them to manage my money and cover my back.
Commerce Bank offered a balance transfer from other accounts with a carrying rate of 2%. I missed the small print that said there is also a 5% transaction fee. But that is not the rip-off. The bank told me they made the transfer immediately - with a dat eon November...Read more
Commerce bank did not catch a fraud transaction on my account, then they told me I couldn't have my money for days, so I am left with no money in my account, because of their mistake! They did nothing to rectify this situation.. I will be leaving Commerce Bank... I...Read more
I have had a bank account with commerce bank for well over 20 years and a business account for the past 2 years. I had financial and health hardship resulting in a small negative balance for less than a month! Commerce bank closed all 3 of my accounts with no attempts...Read more
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