Commerce Bank Phone Numbers and Emails

Toll-Free Number:

  • (855) 659-1656

Customer Service:

  • (800) 772-7283
    COMMERCE BROKERAGE SERVICES
  • (800) 892-7104
    COMMERCIAL and CORPORATE CARDS
  • (800) 892-7100
    INTERNATIONAL SERVICES
  • (800) 645-2103
    LOST OR STOLEN CONSUMER CREDIT CARD
  • (800) 617-7480
    LOST OR STOLEN DEBIT CARD
  • (888) 373-2883
    LOST OR STOLEN MYSPENDING CARD
  • (800) 828-1629
    MERCHANT SERVICES
  • (844) 782-7206
    MOBILE BANKING CUSTOMER SUPPORT
  • (800) 449-9829
    PERSONAL LOANS AND HOME EQUITY LINES OF CREDIT
  • (866) 365-9346
    SMALL BUSINESS CHECKING, SMALL BUSINESS LOANS
  • (877) 605-7490
    THE COMMERCE TRUST COMPANY CUSTOMER SUPPORT
  • (855) 659-1656
  • (800) 543-4845
  • (816) 234-2081
  • (314) 514-6299
  • (800) 548-2663
  • (816) 234-2250

Accounting/ Billing:

  • (800) 453-2265
    24-HOUR ACCOUNT INFORMATION LINE
  • (800) 821-0083
    MORTGAGES - EXISTING LOANS
  • (800) 903-3210
    MORTGAGES - NEW LOANS AND APPLICATIONS
  • (800) 986-2265
    ONLINE BANKING AND BILL PAY SUPPORT,PASSWORD RESETS
  • (800) 641-2265
    PERSONAL ACCOUNTS and SERVICES
  • (866) 658-9333
    PERSONAL LOAN WEB PAYMENTS
  • (800) 666-3910
    STUDENT LOANS

General Info:

  • (816) 234-2000

Investors/ Franchasing:

  • (314) 746-7485
    Investor Relations
  • (800) 892-7100 ext 17485
    Investor Relations
  • (800) 317-4445
    Transfer Agent

Media:

  • (314) 746-8567

Commerce Bank Emails:

Accessibility
General Info
Commerce Brokerage Services, MORTGAGES - EXISTING LOANS, MORTGAGES - NEW LOANS AND APPLICATIONS, STUDENT LOANS
Investors/ Franchising
Media
Sales/ Reservations
MERCHANT SERVICES
Technical Support
More phone numbers and emails Less phone numbers and emails

Commerce Bank Contact Information

Commerce Bank Website:

Commerce Bank Online Chat:

Corporate Office Address:

Commerce Bancshares, Inc.
P.O. Box 419248 1000 Walnut
Kansas City, Missouri 64141-6248
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 a.m. - 8:00 p.m.

Saturday: 8:00 a.m. - 4:00 p.m.

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Commerce Bank Rating Based on 57 Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Website
Reliability

Rating stats

Rating trend

Summary of Commerce Bank Customer Service Calls

66 TOTAL
CALLS
02:14 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Commerce Bank Customer Service?

Payments and Charges Question:

  • “Just deposited 1400 dollars iny account atm took money and on the screen said could not complete deposit transaction”
  • “I'm having difficulties making a transaction my credit card”
  • “Need billing statement”

Account Question:

  • “Check the remaining balance”
  • “New account login help”
  • “Account login”

Product/ Service Question:

  • “Loan payment”
  • “Loan payment and change of address”
  • “Having problem making loan payment online”

Request for Information Question:

  • “Questions about my account”
  • “Question regarding application”
  • “I want to check bank statement”

Cards Question:

  • “Possible use of card by non-card owner.”
  • “Card declined”
  • “Apply for credit card pilot”

Employment Question:

  • “Payoff amount”
  • “Payoff address”

Refund Question:

  • “Refund money”

Activation/ Cancellation Question:

  • “Activate card and file a complaint”

Staff Question:

  • “Over draft fees and rude customer care manager”

Other Question:

  • “Traveling”
  • “Paul Mueller retirement trust HLA”
  • “Check order”

About

Commerce Bank Privacy Policy
To read more: https://www.commercebank.com/security-center/privacy-statement
Top Commerce Bank Services

Customer Care, Online Banking, Auto Loan

Top Commerce Bank Products

Account, Deposit, Checking Account

Commerce Bank Pros and Cons

Pros: Near home, Lots of branches, How the used to operate, Good service until today, Customer service

Cons: Bogus fees, Untrained employees to treat clients, Poor customer service, Lack of online options, Inaccurate balance on app

Summary

The Commerce Bank Trust Company is a bank holding financial company that was founded in 1985.
At the present time the bank is headquartered in Cherry Hills, New Jersey. Commerce bank has 33 branch offices in several counties and one customer service call center. The bank provides different services of financial nature: commercial and private banking, investing, credit and deposit accounts, saving, IRA, and credit card issuing. Besides, Comerce bank offers numerous loans such as residential loans, vehicle loans, private loans, and student loans. To make it faster and easier for its customers, Commerce Bank provides a lot of services on-line.

Commerce Bank reviews and complaints

Commerce Bank is ranked 154 out of 779 in Banks category

Area Served

USA

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