Contact Information

Commerce Bank Phone Numbers

Toll-Free Number:

  • (800) 453-2265

Account Information Line:

  • (800) 453-2265

Credit Bureau Disputes:

  • (800) 821-0083 922 Walnut, Suite 1100 Mailstop: TB11-CM3 Kansas City, MO

Credit, Debit & Prepaid Cards:

  • (800) 645-2103 CONSUMER CREDIT CARD,LOST OR STOLEN CONSUMER CREDIT CARD
  • (800) 617-7480 DEBIT CARD,LOST OR STOLEN DEBIT CARD
  • (888) 373-2883 MYSPENDING CARD®,LOST OR STOLEN MYSPENDING CARD®

Customer Service:

  • (800) 543-4845 toll-free
  • (855) 659-1656

Online Banking And Mobile Banking:

  • (844) 782-7206 MOBILE BANKING CUSTOMER SUPPORT
  • (800) 986-2265 ONLINE BANKING AND BILL PAY SUPPORT,PASSWORD RESETS,SMALL BUSINESS ONLINE BANKING

Personal Account Information:

  • (800) 453-2265 24-HOUR ACCOUNT INFORMATION LINE
  • (800) 772-7283 COMMERCE BROKERAGE SERVICES, INC.
  • (800) 821-0083 MORTGAGES - EXISTING LOANS
  • (800) 903-3210 MORTGAGES - NEW LOANS AND APPLICATIONS
  • (800) 641-2265 PERSONAL ACCOUNTS & SERVICES
  • (866) 658-9333 PERSONAL LOAN WEB PAYMENTS
  • (800) 449-9829 PERSONAL LOANS AND HOME EQUITY LINES OF CREDIT
  • (800) 666-3910 STUDENT LOANS

Small Business / Commercial Banking:

  • (800) 892-7104 COMMERCIAL & CORPORATE CARDS
  • (800) 892-7100 CORRESPONDENT BANKING,FOREIGN EXCHANGE TRADING DESK,FOREIGN CURRENCY SERVICES,INTERNATIONAL SERVICES
  • (800) 828-1629 MERCHANT SERVICES
  • (866) 365-9346 SMALL BUSINESS CHECKING,SMALL BUSINESS LOANS

Trust Services:

  • (877) 605-7490 THE COMMERCE TRUST COMPANY CUSTOMER SUPPORT
  • (314) 746-8567
  • (816) 234-2081
  • (314) 514-6299
  • (800) 548-2663
  • (816) 234-2250
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Commerce Bank Email:

Corporate Office Address:

922 Walnut St
Kansas City, Missouri 64106
United States

Other Info:

Customer Service
Mon-Fri 8:00 a.m. - 8:00 p.m.
Sat 8:00 a.m. - 4:00 p.m.
MORTGAGES - EXISTING LOANS
ask.cbm@commercebank.com
STUDENT LOANS
Money101@commercebank.com
MORTGAGES - NEW LOANS AND APPLICATIONS
mymortgage@commercebank.com
THE COMMERCE TRUST COMPANY CUSTOMER SUPPORT
ctc.techsupport@commercebank.com
Commerce Brokerage Services
CommerceBrokerage@commercebank.com
MERCHANT SERVICES
merchant.sales@commercebank.com

Help in Social Networks:

Summary of Commerce Bank Customer Service Calls

33 TOTAL
CALLS
36% SUCCESSFUL
CONNECTIONS
02:14 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Commerce Bank to Ask about:

Payments and Charges Question:

  • “Loan payment and change of address”
  • “Having problem making loan payment online”
  • “Loan payment”

Account Question:

  • “Check the remaining balance of my loan”
  • “New account login help”

Cards Question:

  • “Lost credit card”
  • “Lost debit Card”

Request for Information Question:

  • “Need to speak with someone about how much to catch up a loan”

Other Question:

  • “ATM use”
  • “Wire transfer”
  • “Locked out”

Commerce Bank Rating Stats

1.4 out of 5 stars
based on 48 reviews
See all 115 reviews

Rating trend

About

Commerce Bank Privacy Policy
To read more: https://www.commercebank.com/security-center/privacy-statement
Top Commerce Bank Services

Customer Care, Online Banking, Auto Loan

Top Commerce Bank Products

Deposit, Account, Checking Account

Commerce Bank Pros and Cons

Pros: Near home, How the used to operate, Customer service, Convenient, Checks immediately made available

Cons: Bogus fees, Lack of online options, Charged without my consent, Untrained employees to treat clients, Poor loan options

Summary

The Commerce Bank Trust Company is a bank holding financial company that was founded in 1985.
At the present time the bank is headquartered in Cherry Hills, New Jersey. Commerce bank has 33 branch offices in several counties and one customer service call center. The bank provides different services of financial nature: commercial and private banking, investing, credit and deposit accounts, saving, IRA, and credit card issuing. Besides, Comerce bank offers numerous loans such as residential loans, vehicle loans, private loans, and student loans. To make it faster and easier for its customers, Commerce Bank provides a lot of services on-line.

Commerce Bank reviews and complaints

Commerce Bank is ranked 98 out of 1021 in Banks category

Area Served

USA

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Commerce Bank Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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