Product: Commerce Bank Manager Clear all filters (4 of 4 reviews match)
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Last summer I tried to deposit $1000.00 (10 one hundred dollar bills) at the drive-up ATM at the Crestwood branch on Watson Road. It was a rainy/windy night. After inserting the money, the machine rejected two of the bills. Before I knew it, the machine shot the bills...
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Review
#1414555 Review #1414555 is a subjective opinion of poster.
Service
Commerce Bank Manager
Cons
  • Faulty atm - lousy customer service
Reason of review
Poor customer service
Loss
$200
Preferred solution
A senior level manager (not the branch mgr) to respond to my complaint.
Tags
  • Customer Exploitation

Commerce Bank Manager Review

I was at Commerce bank on Rainbow boulevard to cash a check like I always do when I made a question to the lady that was tgere she started yelling at me she had a really bad attitude I dont know how she is the manager her name is Berenice Zamora
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Review
#903937 Review #903937 is a subjective opinion of poster.
Service
Commerce Bank Manager
Reason of review
Poor customer service
I deposited my paycheck on a Monday night and received some cash back. I checked my account on Tuesday morning and the balance of my funds showed AVAILABLE in my account, not current or pending but available. So wrote out a few checks and Wednesday I noticed a charge...
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Review
#129437 Review #129437 is a subjective opinion of poster.
Service
Commerce Bank Manager

Commerce Bank in Stony Brook, New York - Reopened a closed account and charged late fees

I closed my account at Commerce in June 2007. I recently received a collection notice for $100. I went to the bank and their explaination was that in August they gave their customers a rebate of $4.00 which opened the account automatically which began the monthly charge for being below the minimum. Can they do that. Now they are giving the run around. I have 30 days to pay the $100 before it goes into collection and reported to the credit report. I was told go back in couple of days and speak to the bank manager after he has had a chance to look at the paperwork.
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1 comment
Anonymous
#13366

WOW! I would instead take them to small claims court. That is insane.

Review
#118267 Review #118267 is a subjective opinion of poster.
Service
Commerce Bank Manager
Loss
$100

Contact Commerce Bank Customer Service

Website:
www.commercebank.com
Mailing Address:
922 Walnut St
Kansas City, Missouri 64106
United States
Phone:
(800) 453-2265
All Commerce Bank Contacts

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