Owensville, Missouri
Not resolved

Been a customer since 1990, & daughter account since 1997. The turmoil Commerce has caused in last 7 days erased any good qualities about bank.

Returned a check that has been deposited for over 1 year, but made no phone call to advise now it was a problem, just showed up overdrafting all items. Then the check was in limbo for almost a week floating in inneroffice envelopes, So account basically frozen and no access to money which was paycheck. Offered no solutions. Shame on Commerce, for taking away personal customer service.

when I started banking there it was PERSONAL.

we live 70 miles away, I work at another local bank and still had stayed at commerce. WHY!

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