Product: Commerce Bank Check Deposit Clear all filters (2 of 2 reviews match)
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Commerce Bank in Arnold, Missouri - Awful customer service

1.0
Details
They put holds on deposits then charge you bounce check fees. Aside from which can’t ever reach anyone at the Arnold MO branch to speak with and the drive up teller lines are ver five minutes each visit
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Review
#1567450 Review #1567450 is a subjective opinion of poster.
Product
Commerce Bank Check Deposit
Cons
  • Lack of online options
  • Bogus fees
  • Charged without my consent
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Banking and debit cards
  • Customer Exploitation
1.1
Details
This review is for Commerce Bank in the Kansas City area. I deposited a check from Fidelity Investments and was told by a customer service representative that my deposit would be available after three days. Well, it's wasn't posted as promised so I called them again on...
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1 comment
Anonymous
#1230085

The Company's customer promise, We ask, listen and solve is not just its brand, but also its corporate focus.

Nope they're rude, unhelpful, taken literally forever, tons of employees not working, nickle and dime you. Going back to BofA.

Review
#897402 Review #897402 is a subjective opinion of poster.
Product
Commerce Bank Check Deposit
Reason of review
Problems with payment

Contact Commerce Bank Customer Service

Website:
www.commercebank.com
Mailing Address:
922 Walnut St
Kansas City, Missouri 64106
United States
Phone:
(800) 453-2265
All Commerce Bank Contacts

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