Commerce Bank Reviews and Complaints
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Commerce Bank Gift Cards Charges
I received a Commerce Bank Gift Card of $25 for Christmas and have had so much difficulty trying to use at it any cash register(It's always declined). I finally succeeded in using it once for a $10 transaction. However, between December and today February 19, I have been charged almost $2.50 every 3 weeks. I called their customer services and the representative said the fee is for "maintainance" and cannot be refunded. This sucks! I am going to complain to the Better Business Bureau as something needs to be done to about this. $2.50 for maintenance of a gift card every few weeks or monthly seem extreme to me. They are THIEVES!
Commerce Bank in Washington, District Of Columbia - Bank closed my account after a bad check!
The bank closed my account because i deposited a check thats was bad. They told me there was a $30 charge for this action. The patriot act prevents anybody from finding information about anothers account. How am I to find out if a check is real or not? So they said I am high risk. The reps were nasty and told me no matter what my case they were not going to do anything and I would not get an account. Plus the branch manager would have to be a personal caretaker before they give me another account and I need other bank references as well. The reps put me on hold and kept transferring me all over customer service lines. I didnt even get a phone call or letter saying they closed my account. Also they didnt even mail me a refund check for the funds that was in the account. Please be careful of this bank they are careless.
Commerce Bank NA
Commerce Bank has, on more then one occasion, conveniently rearranged transaction so as to make my account negative and take their $35 NSF fees from me. For instances, this morning I went on to check my account, as I do every day. A transaction that was not posted yesterday showed up as clearing yesterday and of course made my account negative. They then took their $35.00 fee and now I am deeper in the hole. To top it off, my pay check was direct deposited last night. But, that shows up as a pending transaction. I work for the Federal Government. Why would a Government pay check need time to clear.
I went to COMMERCE BANK last Saturday, wondering why my paycheck wasn't available in my new Checking account. I was told there is a 5-day hold. I didn't realize they meant business days at the time. Worse yet, Monday was the first business day and upon...
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