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Commerce Bank

Just FYI. I work for a Commerce Bank and I think you are talking about three different banks here in your description and your comments. A lot of banks have the same name and there are a couple on the east coast. If you look at the links, that Commerce is not head quartered in Cherry, HIll, NJ. Can you let us know which Commerce you are talking about. The one that won the JD Power Award for customer service is in Cherry Hill and has a web site of commerceonline.com. There is also one in Mass that has like 12 branhes.
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2 comments
Anonymous
#66904

Commercee bank in leavenworth kansas both branches have ripped me off twice I've deposited cash money and it was pending for three days why is it pending it was cash!!!! then they charges 120.00 in overdraft fees!!!!! beware of this bank

Anonymous
#26402

Personally, I don't know who determined that survey, but everything about your bank has gone downhill...your bank stole $105 from me in a matter of three days. You made my payroll check available immediately which led me to believe I could pay a bill, and then charged my account $35.00 in "uncollected funds fees" because you used MY deposit to cover the bill.

Then began the ripple effect. Your bank branch manger at Mount Laurel on Ark Road, is the rudest nastiest pompous woman ever in the banking world.

You people really need some sensitivity training and people skills. The customer is most of the time right and you are thieves.

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Review
#124484 Review #124484 is a subjective opinion of poster.

Commerce Bank in Brooklyn, New York - Gift card Rip-off

Same thing happened to me. I have two $25 gift cards with expiry dates on 10/08. I started using it last week only to find out the balance had gone down due to the $2.50 monthly maintenance fee. I called and asked about this maintenance fee and was told it's to keep my account active! What do they have to do to keep an account active? What's the use of providing an expiry date? It's to mislead you so you'd take your time using the cards while they subtlely deduct the monthly fees from them.
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1 comment
Anonymous
#55431

Why don't people ever tell the full story when they are complaining? You know you are wrong why try to make other people think you are right?

And why doesn't anyone understand fees? People need to be paid ladys and jents!!!!

Review
#124037 Review #124037 is a subjective opinion of poster.
Loss
$20

COMMERCE BANK GIFT CARD -SCAM !!

The same thing happened to me. I have two gift cards, one for $200 and the other for $150 only to find that $2.50 a month was being taken out for their maintenance fees. WHAT MAINTENANCE ???? I called and spoke to several supervisors and they won't refund my money. Funny, when I got the gift card, Commerce Bank's name was not listed in the greeting with mine !! WHAT A BUNCH OF SCAM ARTISTS ! HOW DARE THEY ! Where do they come off charging fees ? I'm going to file a complaint....or better yet.....I'll call the news !!
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2 comments
Anonymous
#55430

You should really call and ask how the gift cards work and if they have any fees and or experation dates.

By the way Visa owns the gift cards and the bank doesn't even service them.

Also , They only charge maintenance fees after one year on gift cards. We need to take responsibility for what happens to us sometimes.

Not always fare but always our fault for not educating ourselfs as consumers. I think we are too lazy to do the proper research and it's always easy to blame someone else.

Anonymous
#25017

Um, sorry but *** like this is pretty common practice among most corporations, but is this corruption really all that surprising?

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Review
#123772 Review #123772 is a subjective opinion of poster.

Commerce Bank not worth joining

Well, I have been a customer of Commerce Bank for the past year. The other day I got paid direct deposit which was $1040 after taxes and I also deposited another $2000 in the bank as well. I took some friends and a coworker to lunch and my atm card was declined. I called the bank and was told they deactivated the card because I used my atm card on at a casino atm. I was pissed. I cursed them out something terrible. Needless to say, I'm moving on and getting a new bank. Do Not get Commerce as your bank!
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Review
#121723 Review #121723 is a subjective opinion of poster.
Loss
$720

ILLEGAL ACTION FROM COMMERCE BANK.

I was trying to deposit 1980.00 cash deposit into bank account , after handling the cash to the teller , she claims that I give her only 1780.00,after asking her for some physical bills that I give her. She bring me different money, to proove that she is lying , I try to deposit 400.00, but I memorize the serial numbers of the bills, but before finishing the transaction, I ask for the some money , she give the different money, than the manager confess that once you put the money in the machine to be counted, you cannot has the some money, but the the some amount, which mean if the machine is wrong about counting, than you are out of luck for good. Is illegal for bank to mix the counsumer money with their money before finishing transaction of counting and printing his receipt of deposit? I'm trying to federal reserve help line, please anyone with the some situation.???
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3 comments
Anonymous
#40884

I had the same experience...

Just change your bank.

Not worth talking to those suckers.

Anonymous
#21588

I would like to make the following comment in the best way possible. Maybe the teller did not understand your English?

Anonymous
#13365

I understand they are a bunch of *** artist over at that bank. Did you call the FDIC? That is who secures your money.

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Review
#121582 Review #121582 is a subjective opinion of poster.
Product
Commerce Bank Deposit
Loss
$200

Commerce Bank in Stony Brook, New York - Reopened a closed account and charged late fees

I closed my account at Commerce in June 2007. I recently received a collection notice for $100. I went to the bank and their explaination was that in August they gave their customers a rebate of $4.00 which opened the account automatically which began the monthly charge for being below the minimum. Can they do that. Now they are giving the run around. I have 30 days to pay the $100 before it goes into collection and reported to the credit report. I was told go back in couple of days and speak to the bank manager after he has had a chance to look at the paperwork.
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1 comment
Anonymous
#13366

WOW! I would instead take them to small claims court. That is insane.

Review
#118267 Review #118267 is a subjective opinion of poster.
Service
Commerce Bank Manager
Loss
$100

Community commerce bank dropped the interest rate on my 5 year CD from 5.85% to 3.5%.

My brother and I both had 5 year CDs at Community Commerce Bank. The CDs were to mature in the year 2012. Community Commerce sent us letters that as of April 1, 2008, they were dropping our interest rate from 5.85% to 3.5% and we could either take it or close the account (which they could drop even further whenever they felt like it) so we closed our accounts. Obviously, in this climate, we now have $100,000 each and cannot get anywhere near the interest rate that Community Commerce had agreed to on our CDs. They screwed us each out of approx. $12000. We're speaking with lawyers for a class action suit.
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Review
#116681 Review #116681 is a subjective opinion of poster.
I started noticing that my checking account was charged $15 every month. When I asked a rep at the bank what it was for they told me it was a fee charged if i keep less than $100 in my account any day of the month. Now i pay my bills through my checking account so I...
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5 comments
Anonymous
#30012

do you know how ANNOYING that would be to do that every year? especially if you have direct deposits and have automatic payments through that account?

then you would have to contact all those companies and tell them your account has changed every year. that's not worth it.

just go to a bank that requires mimimum balance. :) :upset

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Review
#115244 Review #115244 is a subjective opinion of poster.
After having been a customer of their "Free" banking for 4 years and with a substantial amount in my savings account, Commerce has now began charging $15 every time my checking is below $100. When I called an complained that this was not our original...
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1 comment
Anonymous
#7647

Since you have a "substantial amount" in your savings, whey not just transfer $500 to the checking acct to be safe?

Review
#115069 Review #115069 is a subjective opinion of poster.

Commerce Bank

I deposited a large sum check and was told I would need to wait until it cleared. After the second day I looked online and saw that my 'available balance' included the amount of the check. My visa card allowed me to use funds and do withdraws. After three days suddenly my account was a large negative balance and when i contacted them they said they decided to put a hold on the check. When I asked how the amount was available and then not they said that the atm added it automatically. So I asked if I had some write a fraudulent check and deposit it in the atm that the next day i could use all the funds, but three days later they would catch it??? No one had an answer.
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Review
#113538 Review #113538 is a subjective opinion of poster.
Product
Commerce Bank Deposit